@demaco wrote:
Whether you're looking to get funding to scale up your business, or you're looking to get acquired in the long-term, customers are (and will remain) the lifeline of your entire business.
Yet, many Nigerian businesses either don't realize this or they simply don't care. But if you're a startup founder, or you head marketing in one, then the following resources will help you get on the right track.
The blog articles listed below offer practical advice on how small businesses (and startups) can leverage technology in offering excellent customer service that will help you generate leads and eventually more sales.
- Why You Should Follow Up On Customer Complaints
- Types of Complaining Customers And How to Handle Their Complaints (Infographic)
- Social Media Etiquette For Customer Service
If you found these articles helpful, kindly share with your peers and help the Nigerian startup eco-system develop a culture around putting customers first - because that's the only real way to experience explosive growth.
How are you using social media for your startup? Kindly share your thoughts and opinions in the comments below.
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