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7/10 for Shypmate - 1st time user

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@87_chuks wrote:

Okay, so I found out about Shypmate for the second time when techcabal featured them recently; something about getting into Y combinator.

A really big deal by all available standards.

That singularily enforced my confidence to deal through them. Bought some gears worth roughly 340$ (had in mind for more but first time gitters) and at checkout I found they added their own shipping cost which bumped it up to a little over 400$, I had to check again. Scratched the order and when through it again. Same figure. And according to Perry that includes insurance.

Placed my order 14th of Feb, got 'em delivered yesterday the 1st. Minus 2-3 days from online store to Shypmate that makes it, give or take, 11 days couriered at about 60$ cost. Really Awesome.

I don't know if anyone from Shypmate is on radar, a few things.:

The online UX is shyte ( you can see I didn't even spell the shit right) that's how bad I found it.

Customer management is great. Perry was on call through out. I even got a hand written Thank you note with my package

But I can only hope such level of management is maintained at a much larger scale.

I won't lay this last one on you guys, don't know what deal you guys have with MAX for local logistics but their dispatch, at least the one that came to drop off my package, looked like one of those bikers from Mad Max (no pun intended).

Not good image for you guys. He looked torn up but spoke very well. A far cry from the voice that spoke so well on the phone few minutes before we met.

All in all, for the international rock bottom courier pricing, you can send Immortan Joe. Just tell him I'd yank his nose mask off if he even as looks at me the wrong way.

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